New Normal Protocol

SUMBERWATU HERITAGE  RESORT THE NEW NORMAL PROTOCOL

YOUR HEALTH AND CONVENIENCE ARE OUR UTMOST PRIORITIES.

SUMBERWATU HERITAGE RESORT IS COMMITTED TO PROVIDING THE BEST SERVICE EXPERIENCE FOR OUR GUESTS.

-ARRIVAL-

ARRIVAL

Wearing face mask is a mandatory for all guests. Hand sanitizing & washing station at resort entrance.

Luggage checked and sanitized. Temperature check before entering the hotel area

CHECK-IN

Signage for physical distancing. The key card is disinfected before given. Face Mask, Hand Sanitizer, Sterilized pen are provided for each guest

 

-DURING YOUR STAY-

COMFORT AND HYGIENE ROOM

Each part of our room is cleaned with different colors of microfiber cloth. Hand sanitizer and face mask provided in each room. Directly after guest checks out, the room is disinfected. All our room are accessible to fresh air and sunlight

HYGIENE PROTOCOL

Increasing the frequency of cleaning and sanitizing commonly touched surface and high-traffic areas. All hotel staff wear face mask and hand gloves

 

-DINING-

DINING AT ABHAYAGIRI RESTAURANT

The digital menu by Scan QR is available. Payment through the digital platform. Tables with a safe distance. Cleaning frequently touched surfaces. Individually packed cutleries.

 

-PUBLIC AREA-

Wearing face mask is a mandatory for all guests in public area. Hand sanitizer and washing facilities provided in public area. Prayer tools are not provided in the prayer room

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